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Responsible Gaming Guide

Play should stay fun, affordable and legal where you live. Here are the tools, warning signs and support options every player should know.

Last updated: 21 September 2026

Five rules worth keeping

  • 18+ only. No one under 18 should gamble, and accounts must never be shared with minors.
  • Know the rules where you live. India restricts real-money online games through a 2025 national law and several state laws; an offshore licence does not override them.
  • Fixed budget. Decide what you can afford to spend before you start, and treat it as spent.
  • Stop after a loss. Chasing losses is the most common way small losses become serious ones.
  • Entertainment, not earnings. No strategy, signal or pattern turns casino games into income.

Set limits before you play

Limits work best when you set them while calm, before a session starts. Pin-Up lets you limit deposits and request self-exclusion; the support team can apply other restrictions on request.

ToolWhat it doesWhen to use it
Deposit limitCaps how much you can add per day, week or monthAlways – set it when you open the account
Loss limitA personal stop point for each sessionBefore every session, especially fast games
Session timerA phone alarm or reminder to take a breakCrash games, live betting, long slot sessions
Cooling-offA short break during which you cannot playAfter a bad run or when you feel frustrated
Self-exclusionBlocks access for a longer, fixed periodWhen limits are no longer enough

Questions to ask yourself

There is no score here – but a single honest yes is reason enough to slow down.

  1. Do I gamble with money meant for something else?
  2. Do I think about gambling when I should be doing other things?
  3. Have I hidden how much I play from people close to me?
  4. Do I feel restless when I try to stop?

Blocking and self-exclusion

Self-exclusion is the strongest tool an operator offers: request it through Pin-Up support and choose a period long enough to make a difference. You can also install blocking apps and ask your bank whether it can stop gambling transactions.

Delete saved passwords and uninstall casino apps during a break – fewer shortcuts mean fewer impulsive sessions.

Protecting children

Keep casino accounts, cards and UPI apps away from children. Parental-control settings on shared devices and logging out after play help prevent underage access.

Warning signs

Problems rarely start suddenly. Watch for these signs in yourself or someone close to you:

  • Spending more time or money than you planned, again and again
  • Increasing stakes to feel the same excitement or to recover losses
  • Borrowing money, using credit or selling things to keep playing
  • Hiding gambling from family or lying about how much you spend
  • Feeling anxious, irritable or low when you are not playing
  • Neglecting work, study, sleep or relationships

Support is available

Talking helps. Start with someone you trust, or with your doctor or a counsellor. Gambling Therapy offers free, confidential support online, including live chat, and accepts people from India.

For account-level tools, see our contact page for how to reach Pin-Up support safely.